LaunchShelf Help Center

Marketplace Help for Buyers and Independent Sellers

Use the direct support paths below. Product-specific questions should go to the seller through the published contact page on that storefront.

Find Product and Seller Information

Search published products, review current availability, compare delivery options, and open the seller’s policy or contact page.

Browse Published Products

Create and Publish A Storefront

Register, verify your email, complete creator onboarding, configure delivery, and publish products after every required safety check passes.

Create A Seller Account

Manage Account Security

Update your password, configure two-factor authentication, review active sessions, and revoke devices from the account security page.

Open Account Security

Contact LaunchShelf Platform Support

For account access, platform safety, or a technical problem, include the page URL and request ID when available. Never email passwords, recovery codes, payment credentials, or private download links.

Email Platform Support